MC Suthra Azad KashmirMC Kotli
Sanitation crew loading a bin onto a green truck on a hillside street.

Municipal Committee Kotli · Azad Kashmir

A cleaner Kotli, from every door to every street.

Suthra Azad Kashmir is the sanitation service of MC Kotli. We collect waste from homes and shops, keep streets and drains clear, and give every property a bill that can be checked and printed here.

ستھرا آزاد کشمیر صاف کوٹلی، سب کا فرض

Citizen desk

Helpline 1139

Call for a missed collection or a blocked drain. For a written record, use the complaint form and keep the number we give you.

contact@suthrakashmir.com

A swept mountain-town road with a clear drain beside the shops.

About this service

Clean streets, a bill you can open yourself, and a complaint that gets a number.

Suthra Azad Kashmir runs the cleanliness work of the Municipal Committee Kotli. The aim is a city where waste is lifted from the door, streets are swept, and drains are not left blocked.

Every house, shop and institution on the register receives a Consumer ID. Each month the office issues a sanitation bill from that record. The bill shows the fee, any unpaid amount from earlier months, and the amount due after the due date. A resident does not need an account on this website. The Consumer ID, or the reference number printed on the bill, is enough to open and print it.

Payments are recorded against the same Consumer ID, including payments made through the bank, 1Bill, JazzCash, Easypaisa, or at the counter. The public page shows whether a bill is paid, partly paid, or still due. Personal numbers such as CNIC and mobile are partly hidden.

When a street is missed, or a heap is left, the complaint form on this page stores the report with a tracking number. Staff of MC Kotli see that list, update it, and the resident can check the status with the tracking number and the same mobile number used on the form.

What we do

The work behind a cleaner ward

A worker in green collecting a household waste bin from a doorway.

Door-to-door collection

Household and shop waste is collected on the round for that ward.

A sweeper clearing the edge of a town road at sunrise.

Street sweeping

Main streets and wards are swept so rubbish does not sit in front of homes.

Clear water running in a roadside drain through a hill town.

Drains

Blocked drains are reported and cleared so rainwater has a way out.

Open heaps

Waste left in an empty plot or on a corner can be reported for removal.

Sanitation bills

One bill a month, in Urdu and English, with a QR code and a bank copy.

A written complaint

Every complaint gets a number. You can see whether it is still open or resolved.

Bills

Check or print your bill

Enter the 12-digit Consumer ID, or the 20-digit reference number from the bill. You can print a copy. No login is required.

  1. Find the Consumer ID on your bill or receipt.
  2. Type it here and open the bill.
  3. Print it, or pay through the bank, 1Bill, JazzCash or Easypaisa.

Complaints

Register a complaint

Use this form for a missed collection, a heap of waste, a blocked drain, or a question about a bill. You will receive a complaint number on the next screen. Status is shown only when the mobile number matches.

For an urgent problem, call 1139 as well.

JPG, PNG or WEBP, up to 5 MB. A photo of the heap, drain or street helps the office find it.

Contact

Suthra Azad Kashmir
Municipal Committee Kotli
Azad Jammu and Kashmir

Email
contact@suthrakashmir.com

Helpline
1139

Track a complaint